How can we help?
Have a shipping question, need an update or want to talk through a move? Our team is a phone call away, 24/7.
Less forwarding. More answers.
Call (604) 757-2441 and choose the extension below, or email the team directly.
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Quotes & bookings
info@shipmoto.com (604) 757-2441 x1 -
Shipment tracking
tracking@shipmoto.com (604) 757-2441 x2 -
Dispatch & carrier coordination
dispatch@shipmoto.com (604) 757-2441 x3 -
Invoices & payments
accounting@shipmoto.com (604) 757-2441 x5 -
Customs & documents
customs@shipmoto.com (604) 757-2441 x6 -
Damage or shortage claims
claims@shipmoto.com How to file a claim
Urgent shipment issue after hours?
Call (626) 662-2520 or (604) 757-2441 ext 4978.
What can we help you with?
Have a question or something to sort out? Send us a message. If it’s about a shipment, include your Moto number so we can look it up.
Get a Quote Request a Pickup Track a Shipment Open Your Portal Request Portal Access
Got it. We’re on it.
Your message is with our team. We’ve emailed a copy to .
Can’t wait for a reply? Call (604) 757-2441. We’re available by phone 24/7.
Find the right dock.
Before dropping off or collecting freight, contact us to confirm the terminal, its receiving hours and the paperwork. Receiving hours are set per site and are separate from our 24/7 phone support.
Head Office — Mailing & Billing
15300 Croydon Drive, Suite 300, Surrey, BC V3Z 0Z5
For freight drop-offs and collections, use the terminal confirmed by our team.
Canadian terminals
Calgary
Calgary, AB
3755 64th Ave S.E., Calgary, AB T2C 2V5
Toronto
Mississauga, ON
2410 Dunwin Dr, Mississauga, ON L5L 1J9
US terminals
Seattle
Seattle, WA
1075 Andover Park E, Seattle, WA 98188
Portland
Portland, OR
13811 NE Airport Way, Portland, OR 97230
Los Angeles
Fontana, CA
10837 Commerce Way, Unit D, Fontana, CA 92337
San Francisco
Hayward, CA
21062 Forbes Ave, Hayward, CA 94545
Dallas-Fort Worth
Grapevine, TX
701 Hanover Dr, Suite 375, Grapevine, TX 76051