Border Crossing Freight Company

Customs Brokerage

Moto is PIP certified, which means we are considered a secure, low-risk Trusted Trader by CBSA.

Our in-house customs department will communicate with the broker of your choice.

If you do not have a customs broker we will be happy to assist you and connect you with one of our trusted partners.

Email customs@shipmoto.com and one of our team members will reach out with the best option for your shipment.

CUSTOMS FAQ

What Happens If My Shipment Goes In Bond?

You will receive a notification from Moto and from your customs broker. If shipping to Canada, your shipment will be at our bonded warehouse until customs clearance has been completed. If the bond was the fault of your company, shipper or customs broker a bond fee will be applied to your order and we will require approval of the fee before delivery. If it was Moto’s error, we will waive the fee.